games and books
subQuark

 

Privacy notice

We don’t collect information directly on subQuark.com (a secure site). And we don’t use Google Analytics because that’s not important—how you like our games is.

You’re not a demographic, you’re someone we’d enjoy playing a game with. =)

We’re compliant with:

Here's what’s collected, how it’s used, and what’s saved.

Cookies

We store a 365-day cookie on your computer for this GDPR privacy notice.

We have third-party cookies for our online store, videos, and world map.

Your info

We use your info to get your order into your hands.

  1. Shopify.com sends us an email about your order—we read and delete it.
  2. We log in to Shopify to fulfill your order (if you pay via PayPal, your shipping address is also there).
    • We can’t see or access your payment information.
  3. We create your shipping label in Stamps.com which sends a record to the United States Postal Service (USPS). We don’t save your shipping address.
  4. We hand your package to a United States Postal Service Clerk and USPS tracks it.

In a nutshell

Other information

For Kickstarters, you supply your address via a survey. We import spreadsheets from Kickstarter.com to package and ship rewards. This does not contain any of your billing information. We can't see or access any of your payment information. When all rewards are shipped, we shred the lists and delete the files from our computer.

We don’t use third-party pledge managers or fulfillment & shipping services to further safeguard your personal data.

GDPR definitions

  1. Data Subject: That’s you, here on this secure site.
  2. Data Controller: That’s us collecting orders, and displaying videos and a map.
  3. Data Processor: Shopify, PayPal, Stamps, USPS, YouTube, and Google.

Subject access request (SAR)

You can request your personal information that we store. We don’t store information longer than needed—typically 24 hours—so we probably don’t have any of your data.

To submit a SAR, please mail a written request with the following information:

If the email used for the purchase is different from the email to return your requested information, please provide a photocopy of a conventional and recognisable photo ID, such as a driver’s license, passport, or national identity card (German Personalausweis or US Real ID, for example).

After emailing you our findings, we delete that email and shred your request.

Mail your SAR to our Designated Protection Officer:

We’ll respond within 15 days of its receipt.

Data breach

We post breach information within 48 hours of its discovery. Since we don’t keep your email address, we post details here and make announcements on Twitter and Facebook. Data breaches include digital and physical records.

Breach date Nature of breach Mitigation
- - -
- - -

 

phew …

Happy Gaming and win often!